Job Descriptions and Job Titles for:
"WAITER/WAITRESS, HEAD"
DOT:
311.137-022
Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners: Greets guests and escorts them to tables. Schedules dining reservations. Arranges parties for patrons. Adjusts complaints regarding food or service. Hires and trains dining-room employees. Notifies payroll department regarding work schedules and time records. May assist in preparing menus. May plan and execute details for banquets [STEWARD/STEWARDESS, BANQUET (hotel & rest.); MANAGER, CATERING (hotel & rest.)]. May supervise WAITERS/WAITRESSES, ROOM SERVICE (hotel & rest.) and be designated Captain, Room Service (hotel & rest.).
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