FAQs for Using Our Group Testing Services

 

What is the "Org Number" used for?

Each organization that has signed up to use CareerPlanner.com's testing services has a unique Organization Number, which we call the "Org Number."

Everything related to your organization is linked to your "Org Number."

For example, when your client or student clicks on the link to take one of our Career Tests, the Org Number lets us know that the test taker is related to your organization, thus giving you access to their test scores and results.

Prior to Sept. 2009 we used a system with an Org ID and a Testing Code. That proved too complicated so we simplified it.

If a test taker clicks on a link without the Org Number, and then takes the test. You won't be able to view their test results and run a report for them. If this happens, contact us. We will locate their test results and insert the Org Number manually.

Every Test Admin that you add to your group will be linked to the Org Number.

 


What is a "Test Admin" or a "Test Administrator? "

Basically a "Test Admin" is anyone who has been added as a "Test Admin" or a "Super Test Admin" to your organization.

In our system, your Org Number has been inserted into their account.

Test Admins have access to all of your Test Takers test results, reports etc.

In most organizations the Test Admins are teachers, career counselors etc.

All Test Admins have access to and are allowed to use and consume Reports that have been purchased by the Organizartion.

It's important that the people you add as Test Admins are:

1) Trusted because they can use up reports you have paid for

2) Trusted because they will see test results and test reports of your Test Takers

 


What is a "Super Test Admin" and what is "Level of Authority"?

Our system assigns one of two levels of access to each person in your Group / Organization.

The "Super Test Admin " level has the power to add and delete other Test Admins from your Group.

The "Test Admin" level cannot add or delete people.

By default the first person who signs up their Organization here will be set as a "Super Test Admin" level person. That way they can add other people.

Both Super Test Admin level and Test Admin level users can run reports and access the test results associated with your organization.

Each organization should limit the number of people given "Super Test Admin" authority because they could delete a lot of your oganization's data. However, no one in your organization can delete a Test Taker's test results and test reports.

We suggest each organization have only one or two Super Test Admins.


How do we get the group volume discount?

Volume discount are built in to the price when you by a: 3 Pak, 5Pak, 10Pak, 30 Pak, 100 Pak etc.

We do have special pricing for countries where the cost of living is much lower than the United States. Email us for a quote.


How do we purchase Tests or Reports?

Purchasing is easy. All purchases are on a pre-paid basis.

So you would buy 3, 5,10, 30, 100 or 1000 reports and then use them as needed. They will be here when you need them.

1) Most companies and schools purchase online using a credit card.

2) You can purchase with a company check by requesting a quotation or an invoice from us. It's not an automated process so it takes more work and time. Just contact us.

 

When you purchase on line, your purchase will be automatically linked to your organization.


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