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Job Description and Jobs for:

Counter Attendant, Cafeteria, Food Concession, and Coffee Shop


Holland / RIASEC Career Code:  S-R-E        SOC:  35-3022.00

Job Description for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

 
Serve food to diners at counter or from a steam table.

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Job Tasks for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.

Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.

Replenish foods at serving stations.

Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

Prepare food such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.

Prepare bills for food, using cash registers, calculators, or adding machines; and accept payment and make change.

Deliver orders to kitchens, and pick up and serve food when it is ready.

Serve salads, vegetables, meat, breads, and cocktails; ladle soups and sauces; portion desserts; and fill beverage cups and glasses.

Add relishes and garnishes to food orders, according to instructions.

Carve meat.

Order items needed to replenish supplies.

Set up dining areas for meals and clear them following meals.

Brew coffee and tea, and fill containers with requested beverages.

Balance receipts and payments in cash registers.

Arrange reservations for patrons of dining establishments.

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Knowledge Requirements for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Food Production -- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

See the education requirements for "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

 

Skill Requirements for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

Speaking -- Talking to others to convey information effectively.

Instructing -- Teaching others how to do something.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.

Social Perceptiveness -- Being aware of others' reactions and understanding why they react as they do.


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Ability Requirements for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Recognition -- The ability to identify and understand the speech of another person.

Speech Clarity -- The ability to speak clearly so others can understand you.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.

Trunk Strength -- The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.


Job Activities for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.



 

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End Of Job Description for: "Counter Attendant, Cafeteria, Food Concession, and Coffee Shop"

 


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