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Job Description and Jobs for:
- "Insurance Claims Clerk"

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
Holland / RIASEC Career Code:  C-E-S        SOC:  43-9041.01

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Job Tasks for: "Insurance Claims Clerk"

Transmit claims for payment or further investigation.

Organize and work with detailed office or warehouse records, using computers to enter, access, search and retrieve data.

Pay small claims.

Apply insurance rating systems.

Calculate amount of claim.

Contact insured or other involved persons to obtain missing information.

Post or attach information to claim file.

Prepare and review insurance-claim forms and related documents for completeness.

Provide customer service, such as giving limited instructions on how to proceed with claims or providing referrals to auto repair facilities or local contractors.

Review insurance policy to determine coverage.



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Knowledge Requirements for: "Insurance Claims Clerk"

Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Mathematics -- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skill Requirements for: "Insurance Claims Clerk"

Speaking -- Talking to others to convey information effectively.

Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Mathematics -- Using mathematics to solve problems.

Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.

Writing -- Communicating effectively in writing as appropriate for the needs of the audience.


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Ability Requirements for: "Insurance Claims Clerk"

Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly.

Written Comprehension -- The ability to read and understand information and ideas presented in writing.

Near Vision -- The ability to see details at close range (within a few feet of the observer).

Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity -- The ability to speak clearly so others can understand you.

Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition -- The ability to identify and understand the speech of another person.

Written Expression -- The ability to communicate information and ideas in writing so others will understand.




See the Educational Requirements for "Insurance Claims Clerk"



Job Activities for: "Insurance Claims Clerk"

Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.

Evaluating Information to Determine Compliance with Standards -- Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.

Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Establishing and Maintaining Interpersonal Relationships -- Developing constructive and cooperative working relationships with others, and maintaining them over time.

Interpreting the Meaning of Information for Others -- Translating or explaining what information means and how it can be used.


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End Of Job Description for: "Insurance Claims Clerk"

 




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