Scroll down for the rest of this job description...What do you want to do now?Job Tasks for: "Postal Service Clerk"For "Postal Service Clerk" Jobs, Click HereAnswer questions regarding mail regulations and procedures, postage rates, and post office boxes. Check mail in order to ensure correct postage and that packages and letters are in proper condition for mailing. Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail. Feed mail into postage canceling devices or hand stamp mail to cancel postage. Keep money drawers in order, and record and balance daily transactions. Obtain signatures from recipients of registered or special delivery mail. Provide customers with assistance in filing claims for mail theft, or lost or damaged mail. Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation. Receive letters and parcels, and place mail into bags. Register, certify, and insure letters and parcels. Rent post office boxes to customers. Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. Set postage meters, and calibrate them to ensure correct operation. Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. Transport mail from one work station to another. Weigh letters and parcels; compute mailing costs based on type, weight, and destination; and affix correct postage. Cash money orders. Post announcements or government information on public bulletin boards. Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. Why are you looking for job descriptions?
Knowledge Requirements for: "Postal Service Clerk"Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Are you sure that being a "Postal Service Clerk" is the best career for you?Our Career Interest Test and Free Personality Test will show you which careers match your interests and personality.Skill Requirements for: "Postal Service Clerk"Service Orientation -- Actively looking for ways to help people.Speaking -- Talking to others to convey information effectively. Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Mathematics -- Using mathematics to solve problems.
Ability Requirements for: "Postal Service Clerk"Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly.Oral Expression -- The ability to communicate information and ideas in speaking so others will understand. Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences. Speech Clarity -- The ability to speak clearly so others can understand you. Near Vision -- The ability to see details at close range (within a few feet of the observer). Perceptual Speed -- The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. Written Comprehension -- The ability to read and understand information and ideas presented in writing. See the Educational Requirements for "Postal Service Clerk"Job Activities for: "Postal Service Clerk"Handling and Moving Objects -- Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.Performing for or Working Directly with the Public -- Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Controlling Machines and Processes -- Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Assisting and Caring for Others -- Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Communicating with Persons Outside Organization -- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources. Interpreting the Meaning of Information for Others -- Translating or explaining what information means and how it can be used. Identifying Objects, Actions, and Events -- Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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