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Postmasters and Mail Superintendents Job Description & Jobs
Job Title: Postmasters and Mail Superintendents
RIASEC Career Code:
E-C-S
SOC:
11-9131.00
Job Description for:"Postmasters and Mail Superintendents"
Direct and coordinate operational, administrative, management, and supportive services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
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Job Tasks for:
"Postmasters and Mail Superintendents"
Organize and supervise activities such as the processing of incoming and outgoing mail.
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
Resolve customer complaints.
Hire and train employees, and evaluate their performance.
Prepare employee work schedules.
Prepare and submit detailed and summary reports of post office activities to designated supervisors.
Negotiate labor disputes.
Collect rents for post office boxes.
Issue and cash money orders.
Inform the public of available services, and of postal laws and regulations.
Select and train postmasters and managers of associate postal units.
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies; disburse funds according to federal regulations.
Knowledge Requirements for:
"Postmasters and Mail Superintendents"
Administration and Management -- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service -- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Production and Processing -- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Public Safety and Security -- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Clerical -- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training -- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources -- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Psychology -- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Computers and Electronics -- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
See the education requirements for Postmasters and Mail Superintendents
Skill Requirements for:
"Postmasters and Mail Superintendents"
Reading Comprehension -- Understanding written sentences and paragraphs in work related documents.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Time Management -- Managing one's own time and the time of others.
Speaking -- Talking to others to convey information effectively.
Monitoring -- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination -- Adjusting actions in relation to others' actions.
Instructing -- Teaching others how to do something.
Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Negotiation -- Bringing others together and trying to reconcile differences.
Ability Requirements for:
"Postmasters and Mail Superintendents"
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Oral Expression -- The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension -- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Inductive Reasoning -- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Written Comprehension -- The ability to read and understand information and ideas presented in writing.
Speech Clarity -- The ability to speak clearly so others can understand you.
Speech Recognition -- The ability to identify and understand the speech of another person.
Deductive Reasoning -- The ability to apply general rules to specific problems to produce answers that make sense.
Near Vision -- The ability to see details at close range (within a few feet of the observer).
"Postmasters and Mail Superintendents" Job Activities
Communicating with Supervisors, Peers, or Subordinates -- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information -- Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information -- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Making Decisions and Solving Problems -- Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information -- Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Interacting With Computers -- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Guiding, Directing, and Motivating Subordinates -- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coordinating the Work and Activities of Others -- Getting members of a group to work together to accomplish tasks.
Performing Administrative Activities -- Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Analyzing Data or Information -- Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Job Description for: "Postmasters and Mail Superintendents"
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